Global logistics / duties prepaid
Global DDP Shipping & Customs
Dedicated delivery lanes to your laboratory. Customs clearance and duties included in the confirmed DDP quote.
Dedicated DDP lane matrix
| Destination | Transit after dispatch | Customs clearance | Duties & taxes |
|---|---|---|---|
| US | 7–10 days | Export + import clearance | Prepaid / DDP |
| UK | 7–10 days | Export + import clearance | Prepaid / DDP |
| EU | 7–10 days | Export + import clearance | Prepaid / DDP |
| AU | 7–10 days | Export + import clearance | Prepaid / DDP |
| CA | 7–10 days | Export + import clearance | Prepaid / DDP |
Transit starts after dispatch. Production time, route availability and documentation are confirmed before payment.
Foil barrier & shock-protected packing
- Vacuum aluminium foil barrier against light and moisture.
- Shock-absorbing protection around glass vials and kit boxes.
- Discreet outer packaging, with accurate, compliant commercial documents.
- Tracking and destination-specific documentation confirmed with sales.
100%
Free Reshipment Guarantee
If a parcel is held by customs or arrives damaged, RedcoBio arranges a replacement shipment at no additional charge.
After-sales response within 24 hours.
From issue reported to replacement dispatched
01
Report the issue
Send your order reference, tracking number and customs notice or damage photos.
02
Confirm replacement
Sales verifies the parcel status and confirms replacement details with you.
03
Receive new tracking
A free replacement is dispatched and the new tracking number is shared.
Case studies & insights
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